|
What price loyalty? Giveaways can buy transactions, but not necessarily commitment.(CRM TRENDS AND NEWS ANALYSIS)
Gary Kelly Southwest Airlines JET JOCKEY TITLE: Vice chairman of the board and CEO TENURE: 8 months on current job; 19 years at company EDUCATION: B.B.A. in accounting from the Univer...(Continue Reading)
Southwest Airlines: Flying Low
Gary Kelly Southwest Airlines JET JOCKEY TITLE: Vice chairman of the board and CEO TENURE: 8 months on current job; 19 years at company EDUCATION: B.B.A. in accounting from the Univer...(Continue Reading)
Southwest Airlines: High Tech, Low Costs
Moose Photo Disturbing I was disturbed to see the "hanging moose" photograph in your February issue! It was neither funny nor amusing. You can't tell me there wasn't a better way to release this nobl...(Continue Reading)
Before you buy your tickets to travel
Before you buy your tickets to travel by air, there are a number of things to consider like what items you cannot transport in checked luggage or carry-on, how to transport pets, and visa or passport requirements that may apply to your travel. Find o...(Continue Reading)
Before You Buy an Airline Ticket - Changes in air and dive travel after 9/11.
Before you buy a plane ticket and jet off to your next dive destination, here are some things you should know about the new state of air travel....(Continue Reading)
Europe for Visitors - Articles
An index of Articles for the Europe for Visitors guide site....(Continue Reading)
|